CONSTABLE CONNOR – WORKCOVER SOLICITORS
RIGHTS AND BENEFITS AVAILABLE TO INJURED WORKERS
UNDER VICTORIAN WORKCOVER
Insurance Investigators and Video Surveillance
During the course of your claim you may be contacted by someone representing the insurer or
their solicitors, seeking to conduct an interview or obtain a statement from you or requesting
copies of medical records or other relevant documents. You should refuse these requests and
we should be made aware of any such approaches immediately. You should respond to these
requests by saying, "This matter is in the hands of my solicitors, Constable Connor", and then
directing them to this office.
You should also be aware that at an early stage of your claim, the insurer and its legal
representatives may instruct insurance investigators to follow you and obtain video
surveillance film. In all likelihood you will not be aware that you are being observed and
The purpose of video surveillance film and investigation reports is primarily to prove that workers
are faking or exaggerating their injuries.
Should your matter proceed to a Court hearing, the insurance investigation reports and video
surveillance films will be produced as evidence.
Medical Panel Examination
Sometimes during the assessment or progress of your workcover claim there is disagreement about
the medical aspects of your injury or condition.
In these circumstances you may be asked to attend a Medical Panel examination.
The members of the Medical Panel are independent and highly-qualified doctors, but it is likely that
you will be observed (and possibly filmed) when entering and leaving the building and both before
and after the formal examination by the Medical Panel. Some clients tell us money or documents are
“left” on the floor or other situations fabricated, to allow the Medical Panel to compare your
movements and restrictions demonstrated during the formal examination with your ordinary