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Growing Your Business with CRM
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Growing Your Business with CRM
BNET
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management.
Growing Your Business with CRM
• Customer Relationship Management
• CRM Solutions and Innovations
• Effective CRM Strategies
Growing Your Business with CRM
Growing Your Business with CRM
• Customer Relationship Management
• CRM Solutions & Innovations
• Effective CRM Strategies
Growing Your Business with CRM
• Customer Relationship Management
• CRM Solutions and Innovations
• Effective CRM Strategies
Debbie Mayo-Smith
Managing Director
Successful Internet Strategies
Growing Your Business with CRM
Poll Question: How do you currently manage
your customer relationships?
• Specialized Software and Applications
• Improvised Software and Applications
• Shared Database
• Individual Database
• Other
*Please submit your answers in the pop-up window on your computer.
Growing Your Business with CRM
• Customer Relationship Management
• CRM Solutions and Innovations
• Effective CRM Strategies
Growing Your Business with CRM
Poll Question: What is the most important
function of CRM for your business?
• Operational Support
• Sales Force Automation
• Management and Analysis
• Collaboration
• Other
*Please submit your answers in the pop-up window on your computer.
Growing Your Business with CRM
Growing Your Business with CRM
• Customer Relationship Management
• CRM Solutions and Innovations
• Effective CRM Strategies
Poll Question: Which of these is most important
to your business?
• Profits
• Productivity
• Customer Service
• Competitive Advantage
• Other
*Please submit your answers in the pop-up window on your computer.
Growing Your Business with CRM
Growing Your Business with CRM
• Customer Relationship Management
• CRM Solutions and Innovations
• Effective CRM Strategies
Debbie Mayo-Smith
Managing Director
Successful Internet Strategies
Growing Your Business with CRM
BN