Flexible Spending Account
AFLAC Administrative Services
For Your Employer’s Plan
For Claim Forms
1-877-353-9487, Option 2
To Submit Claims By Fax*
Welcome to AFLAC Administrative Services!
We are dedicated to providing superior service to our
customers and are delighted to serve as your cafeteria
plan service provider. Our role is to process your
Requests for Reimbursement according to the plan
designed by your employer, who is the plan sponsor and
plan administrator. All benefits are funded by your
employer through your salary redirection. Flexible
Spending Account (FSA) benefits are paid by your
employer and not insured or paid by AFLAC
There are two types of FSAs: The first is
unreimbursed medical (URM) and the second is
dependent day care (DDC).
Your participation in an FSA program allows a portion
of your salary to be redirected to provide reimbursement
for these types of expenses.
At the beginning of each plan year, you elect a specific
dollar amount for each FSA you wish to participate in.
Participation in one or both FSAs can save you money
by reducing your taxable income. This is because taxes
will be calculated after the elected amount is deducted
from your salary.
Your taxable income will be reduced for Social
Security purposes; therefore, there may be a
corresponding reduction in Social Security benefits.
Use of Personal Information
Your privacy is important to us. AFLAC Administrative
Services will follow applicable law with regard to the use
and disclosure of your personal information. As set forth
in your claim form, by enrolling in the FSA, you authorize
us to use and disclose your personal information in
connection with administering the Plan and for other
purposes permitted by law.
*Use discretion when faxing your medical information to
us. You bear full responsibility for any inappropriate use
or disclosure that may arise as