BCM50 Rls.2.0 And BCM200/400 Rls. 4.0 Installation,
Configuration & Maintenance
A customer wants to upgrade a BCM50 system from Rls. 1.0 to Rls. 2.0, and wants to
preserve the data in the Network Elements tree. A backup of the BCM50 Rls. 1.0 system has
already been made. Which two other tasks must be performed, before the upgrade can be
performed? (Choose two.)
A. Perform a level 2 reset.
B. Install Element Manager for BCM50 Rls. 2.0.
C. Uninstall the Element Manager for BCM50 Rls. 1.0.
D. Obtain a valid keycode for the upgrade.
Answer: B, D
A customer is updating the software on a BCM. How do they know which software
updates to apply?
A. The status of the update when viewed from the Software Updates window indicates
B. The status of the update when viewed from the Software Inventory window indicates
C. The status of the update when viewed from the Software Updates window indicates
D. The status of the update when viewed from the Software Inventory window indicates
A customer is monitoring the Contact Center status. Which BCM Monitor tab will allow
them to perform this activity?
B. IP Devices
C. Voice Ports
D. RTP Session
Which BCM200/400 specialized module lets the BCM share its connection to a Universal
TI network with a WAN to provide a combination of voice and data channels?
A. Fiber Expansion Module (FEM)
B. Digital Drop and Insert MUX (DDIM)
C. R2 Multi-Frequency Compelled module (R2MFC)
D. Digital enhanced cordless telecommunications module (DECT)
A BCM Rls. 4.0 customer has recently started experiencing problems with the quality of IP
Set VoIP calls. Nothing has changed recently within the company network. What can the
customer use to troubleshoot this issue?
A. Enable RTP.
B. Enable DiffServ for