Step 3:
• 3a: Once again perform
steps 1a-1b.
• 3b: Run a full scan with
your current antivirus or
download AVG Free Edition
from the following link:
www.filehippo.com/download_avg_antivirus/ . If
you currently have anti-
virus software and wish to
use AVG instead, uninstall
your current antivirus soft-
ware (if you have any) and
install AVG Free Edition.
During the install you will
be given the option to
scan daily and install the
AVG Security Toolbar. Nei-
ther of these are recom-
mended due to the fact
the AVG is scanning all the
time while enabled and
the toolbar just uses up
system resources.
• 3c: Delete or Quarantine
detected threats and re-
peat steps 3a-3b.
•
It’s also recommended
that after you perform all
of these steps you perform
all windows updates and
run CCleaner to help opti-
mize and protect windows.
Step 1:
• 1a: Turn off your computer
by either going to Start
and selecting Shutdown or
by holding the power but-
ton for 5-10 seconds.
• 1b: Turn the computer
back on and press the F8
key about every 8 seconds
until you get a special
options menu. Once you
see the menu on your
screen select “Safe mode
with networking” and
press the Enter key.
• 1c: Download and install
Malwarebytes Anti-
Malware from the follow-
ing link: http://www.malwarebytes.org/
mbam.php Once installed
perform a full scan and
remove all detected
threats.
• 1d: Restart the computer
and start from the begin-
ning of step one.
• Step one should be pre-
formed at least twice on
each user account includ-
ing the Administrator Ac-
count. Before you shut-
down or restart please
read step 2.
Step 2:
• 2a: Perform steps 1a-1b.
• 2b: Download and install
Spybot S&D from the fol-
lowing link: www.filehippo.com/
download_spybot_search_destroy/ Once
installed run Spybot and
follow the onscreen instruc-
tions for setup (Be sure to
install updates).
•
2c: Immunize the computer
(Some items may not be
able to be immunized until
all threats are removed)
•
2d: Run