Apple Portable Service
A Macintosh can start up from Mac OS X, but not from Mac OS 9. If you select the Mac OS 9
System Folder in the Startup Disk preference pane of Mac OS X, a flashing question mark
appears on the screen when you restart the computer. What is one possible cause of this
A. The disk was reformatted using Disk Utility for Mac OS X, using the HFS Plus (extended)
format instead of HFS format.
B. The disk was reformatted using Disk Utility for Mac OS X, and the option to install the Mac
OS 9 drivers was not selected.
C. The disk was reformatted using Disk Utility for Mac OS X, using the HFS format instead of
HFS Plus (extended) format.
D. This Macintosh does not support booting into Mac OS 9.
A PowerBook G4 (15-inch FW 800) has the following symptom: The cursor does not move
when the trackpad is used. You have verified that all peripherals have been disconnected and
have booted from the Software Install and Restore DVD to verify that it is not a software
problem. What is the recommended order in which to attempt the next troubleshooting steps?
<1> Replace logic board
<2> Check trackpad flex cable connection to logic board.
<3> Reset Power Manager.
<4> Replace top case.
A. 1, 4, 3, 2
B. 2, 3, 1, 4
C. 3, 2, 4, 1
D. 4, 3, 1, 2
A customer states that he cannot access the Internet after connecting his new PowerBook G4
(12-inch 1 GHz) to his cable modem via Ethernet. Which of the following is most likely the
cause of this problem?
A. AppleTalk is not enabled on the computer's Ethernet port.
B. The computer is not running the latest version of Mac OS X.
C. A faulty cable was used to connect the computer and the cable modem.
D. The cable modem's Ethernet port is not compatible with the computer's Ethernet port.
An iBook oper