The parties hereto do hereby stipulate and agree to that the SERVICE AGREEMENT entered into by and
between them under date of April 1, 1963 , and as heretofore amended on January 1, 1972 , April 27, 1984 ,
August 1, 1988 , January 28, 1991 , January 1, 1992 , January 1, 1996 , January 1, 1998 , January 1, 1999 ,
January 1, 2000 , January 1, 2001 , April 1, 2002 , January 1, 2003 and August 1, 2003 be and the same
hereby is further amended by substituting for the Supplement to Exhibit II to the SERVICE AGREEMENT, the
attached revised Supplement to Exhibit II. This Amendment is made and entered into as of March 1, 2004.
ENTERGY SERVICES, INC.
By /s/ Nathan E. Langston
Nathan E. Langston
Senior Vice President and Chief Accounting Officer
ENTERGY NEW ORLEANS, INC.
By /s/ Daniel F. Packer
Daniel F. Packer
President and CEO
ALLOCATION FORMULAE FOR
GROUPS OF CLIENT COMPANIES
Exhibit II, Supplement
Note: Each allocation formula will be based on data relevant to participating Client Companies to
whom the services are provided.
Based on total kilowatt-hours of energy sold to consumers.
Used primarily for the allocation of costs associated with the financial analyses of sales and related
Based on a twelve-month average of residential, commercial, industrial, government, and municipal
general business electric and gas customers.
Used primarily for the allocation of costs associated with the support of customer based services.
Would include customer service and support, marketing, economic forecasts, environmental
services, financial and regulatory analyses and customer information systems.
Based on the number of full-time employees at period end.
Used primarily for the allocation of costs associated with the support of employee-based services.
Would include administration of employee benefits programs, employee communications,