Charge back application of discount on delayed shipping
Sample / example letter template:
The shipment of the above referenced merchandise was
delivered to my receiving department on
While the original delivery date was set for
I approved this later delivery in view of the problems that
you were experiencing at that time.
Our check for the full amount of the invoice, less our 2%
discount, was mailed to you on
I am enclosing a copy of the statement I received today,
which includes a charge back for that discount, taken in
compliance with your terms. I believe that the source of
this error lies in the fact that the date on the invoice
was not changed to reflect the delay in delivery.
I would appreciate receiving a corrected statement of my
account. Thank you for your cooperation in this matter.
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