ChannelAdvisor Takes Action as eBay Announces
Sunset of Third-Party Checkout
ChannelAdvisor Provides Next Steps and Advice for Customers Using Third-Party Checkout
August 24, 2010 11:48 AM Eastern Daylight Time
RESEARCH TRIANGLE PARK, N.C.--(EON: Enhanced Online News)--In response to eBay’s announcement
today that it will terminate third-party checkout next year, ChannelAdvisor, a solution provider that enables online
retailers to improve efficiency and increase revenue, announces steps to guide its customers through this transition in
advance of the official termination on June 30, 2011.
“A consistent, familiar checkout experience benefits eBay sellers and buyers alike, so over the coming months we
will transition to a single eBay Checkout process on the site,” said Dinesh Lathi, vice president of Buyer and Seller
Experience at eBay. “Service providers like ChannelAdvisor offer invaluable solutions beyond checkout to help
retailers take full advantage of the eBay marketplace, and we will continue to collaborate closely with
ChannelAdvisor to support these contributions to eBay sellers’ success.”
“We agree that it is important for eBay shoppers to have a predictable experience each time they shop on eBay,”
said Scot Wingo, CEO of ChannelAdvisor. “However, our online retailer customers are currently in overdrive
ramping up for the fourth quarter and the holiday season, so the main message we want to impart is that they can
continue to use ChannelAdvisor’s checkout throughout the holiday season, with plenty of time to transition in 2011.”
EBay is still refining its checkout and has not yet released the full-featured version. As Lathi stated at
ChannelAdvisors’ annual Catalyst event, ChannelAdvisor has been working with eBay on enhancements to the
company’s existing checkout regarding tax and shipping. ChannelAdvisor will continue to work with eBay and will
offer complete support for eBay Checkout for all customers as it becomes available.
Even though the termination of third-party