CDS 2009 Development Program
September 2009
CDS 2009 DEVELOPMENT PROGRA M
INTRODUCTIO N
SEPTEMBER 2009
Introduction
As part of its annual business plan, CDS identifies the human resource capacity that has been assigned to maintain
and enhance its systems and to develop new functionality. These resources are designated as System Development,
Enhancement and Maintenance (SDEM) resources and are located in three principal areas: Product Development
and Product Support, Business Systems and Development Services and Tata Consulting Services (TCS). Other
areas, such as IT Services (ITS), Information Security & Control Services, Risk Management, Legal and Corporate
Communications contribute resources as required to support SDEM-related projects. As approved in the 2009
business plan by CDS’s board of directors, the total SDEM resource capacity for fiscal 2009 is 13,000 days (the
equivalent of 57 FTEs) or approximately $6.2 million (based on internal cost recovery rates).
In August – September, 2008, CDS undertook a survey of participants for their feedback about the process by which
CDS identifies and communicates information about initiatives for development to which SDEM resources are
applied. This process involves regular interaction with the CDS Strategic Development Review Committee (SDRC)
and its subcommittees and ongoing meetings and discussions with participants, either individually or through other
forums, such as the IIROC FAS Operations Committee. Participants also were asked about their satisfaction with the
developments that have been produced by CDS, such as timeliness and adequacy of content, and for suggestions for
improvement. CDS has produced a summary of the survey and its findings, which also includes a summary of CDS’s
planned responses to the issues raised in the survey. The summary is posted on CDS’s website, www.cds.ca.
One request from respondents to the survey was improved communication about the development initiati