WEB-BASED DECISION SUPPORT SYSTEMS
AS KNOWLEDGE REPOSITORIES FOR
KNOWLEDGE MANAGEMENT SYSTEMS
Minnesota State University Moorhead, USA
North Dakota State University, USA
Problem solving and learning processes conducted on the basis of contemporary Web-
based DSS provide for development and enhancement of knowledge management
systems. Knowledge objects form the foundation of the conceptual approach to the
knowledge management based on the contemporary Internet technologies and
knowledge accumulated in DSS.
Keywords: knowledge management systems, decision support systems.
Knowledge management (KM) has become an
important theme as managers realize that much of
their firm’s value depends on ability to create and
manage knowledge. To transform information into
knowledge a firm must use additional resources to
discover patterns, rules, and context where the
knowledge works [1-3].
Knowledge that is not shared and applied to the
practical problems does not add business value.
Today people can share their knowledge in three
primary ways. Organizational information systems
(IS) that store, manage, and deliver documents are
called content management systems (CMS). With the
arrival of modern communications technology,
people can share their knowledge via collaborating
knowledge management systems (KMS). In addition
to content management and collaboration, the
knowledge can be shared via expert systems.
Comprehensive discussion of important dimensions
of knowledge, the knowledge management value
chain, and types of KMS can be found in [2, 3].
Web 2.0 companies use the Web as a platform
to create collaborative, community-based sites (e.g.,
social networking sites, blogs, wikis, etc.). The Web
has now become an application, development,
delivery, and execution platform .
Software as a Service (SaaS) - application
software that runs on a Web server