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www.ShareFile.com By Sarah Gould Citrix ShareFile Cloud-based file storage and transfer can be a great alternative to insecure email or complex FTP, but compa- nies need tools designed with their needs in mind. Cloud services help businesses keep up with growing trends in work, allowing employees to work when, where and how they choose. However, allowing a cloud service to host data on your behalf can be intimidating. With news sto- ries in the past few years covering breaches by hackers, lost mobile devices and lost productivity during service interruptions, business owners and IT specialists are wise to be careful when researching cloud services. To reduce risk, business users must evaluate cloud service providers to ensure they have resources and processes that protect data. A good cloud solution will employ robust security measures beyond what you may already use. Instead of putting your stored information at risk, these services can actually improve your control over it. ShareFile brings advanced security to every aspect of cloud-based transfer Citrix ShareFile offers a secure online portal and transfer service designed for ease of use. The ShareFile service employs the same safeguards as online banking at all levels of the transfer and storage process. This approach delivers a comprehensive response to concerns about cloud security. User access and audit features You can move to the cloud without surrendering privacy. With ShareFile, you can share important documents with one client, but keep all internal data and other client files invisible. Multi-level access settings give you total control over files and folders. ShareFile organizes files into folders, just like your com- puter’s file system. You determine what information each user can see on a folder-by-folder basis. Designate which actions each individual can take, including whether they can upload, download or delete files. Unlike consumer file-sharing services, ShareFile gives you the functionality to choose which users can share folders with others. For ease of mind, ShareFile has flexible reporting features available. Create a report to answer a specific question, such as when a file was uploaded, or to see Move to the cloud without compromising security. Reach new clients and resources worldwide with data transfer and storage provided by ShareFile. www.ShareFile.com 2 Move to the Cloud a record of activity. Reports are also available for user permissions, items sent from the account and general storage for complete transparency. Create a complete audit trail for your account in only a few clicks. Encryption Unlike other file-sharing services, ShareFile protects data at all times, no matter if it is at rest or being transferred. Files are protected during transfer using up to 256-bit AES encryption and SSL or TLS protocols and at rest using 256-bit AES encryption. ShareFile resolves the problem of email security by replacing open email attachments with encrypted downloads. It only takes seconds to create a secure link to your files to send via email. Downloading is as simple for the recipient as opening an attachment and uses the same encryption as downloads from the portal. For an even simpler workflow, ShareFile integrates with Microsoft Outlook. With the ShareFile Plugin for Outlook, you never have to leave your email to send secure files. Simply click the “Send from ShareFile†button on your Outlook toolbar, select the file you want and send. File retention and backup ShareFile conserves the files that you want and eliminates any data you no longer need. All versions of each file are saved so you can track the progress of a file or refer back to older data when needed. When you are done with an older file or version, simply delete that copy from the system. ShareFile retains deleted files for seven days in a Recycle Bin to prevent data loss due to accidental deletion. Once files are permanently deleted, they are completely purged from ShareFile servers and backups. ShareFile offers a physical backup service and can send a complete copy of data by DVD, flash or hard drive. Accounts can use this service for record-keeping at the end of a project or to obtain a periodic backup of the account. Mobile security The ability to work from anywhere is a hallmark of the cloud, but lost or stolen phones and tablets can compromise data security when users work across devices. ShareFile offers mobile apps that allow you to access, share and edit files from anywhere while still protecting them from unauthorized access. If a device with ShareFile mobile apps is misplaced, you can log on to the web application and use the remote wipe feature to disable the app on the missing device. This will remove access to files and account information instantly. Server security Data protection extends beyond the application to the very facilities where data is stored. ShareFile datacenters are SSAE 16 accredited. The ShareFile application is hosted in these secure datacenters and passes third- party vulnerability testing daily. Reliability ShareFile infrastructure is designed to withstand unexpected events. ShareFile consistently maintains 99.9 percent uptime including scheduled maintenance. Account data is stored on secure servers located world- wide, with primary storage in the location closest to ac- count administrators. Client files are daily backed up to ShareFile’s disaster recovery data center and mirrored in real time to multiple storage zones. These precautions allow ShareFile to bring data back online as quickly as possible in the unlikely case of a disaster. 3 Move to the Cloud 0126 Call 1-800-441-3453 or visit www.ShareFile.com for a free demon- stration and see how Citrix ShareFile can make it easy for your team to share, sync and access files — from any device, at any time. sales@ShareFile.com USA +1 800-441-3453 UK toll-free: +44 (0800) 680-0621 Other International callers: + 1-919-745-6111 www.ShareFile.com © 2015 Citrix Systems, Inc. All rights reserved. Citrix and ShareFile are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the U.S. Patent and Trademark Office and in other countries. All other trademarks are the property of their respective owners. Best practices and compliance New users may have questions about best practices to secure their data, and ShareFile proudly offers incomparable support. A dedicated account manager works with account administrators to answer questions and provide training. Technical support is available 24/7 by phone and email. Account managers are a great resource for information about how ShareFile helps companies maintain compliance with applicable regulations. For example, ShareFile has been adopted by many firms in the financial and accounting industries to protect secure client information with encryption that fulfills the requirements of the toughest US state privacy laws. Additional protections for personal health information are available for medical organizations. An account manager can discuss your industry and specific concerns for your business to point out the best features for your security needs and workflow. As globalization makes the world a smaller place each day, ShareFile helps businesses bring the convenience of the cloud to employees and clients worldwide. ShareFile participates in the Safe Harbor program to certify that it meets the privacy standards of both the European Union and Switzerland and can transfer personal data from these locations. Data security is easy with the right cloud service partner Business users must pay attention to their cloud service providers’ policies and security measures, but there are good solutions available that can enhance the security of company and client data. With a great cloud service like ShareFile, companies can take advantage of the benefits of cloud computing, security throughout all levels of file transfer and storage and the ease of a well-designed, user-friendly experience. Contact ShareFile for a free trial or to learn more about moving to the cloud with peace of mind. Call 1-800-441-3453 for further information.
