Annual User Group brings Digital Solutions / Inmate Telephone, Inc, Customers
and Partners Together Again.
Corrections industry professionals from all over the United States meet in Altoona, PA to shape
the future of corrections technology.
Altoona, Pennsylvania (Vocus) September 8, 2009 -- Corrections professionals from all over the United States
will gather in Altoona, PA in September to shape the future of corrections technology. The Digital Solutions /
Inmate Telephone, Inc. (DSI / ITI) annual User Group provides DSI / ITI customers with the chance to propose
and vote on changes to industry-leading Jail Management System (JMS), the Offender Management System
“The corrections professional who uses our products every day knows them inside and out- in many cases almost
as well as the designer of the product. We have found that by giving these users free reign to propose changes
that will improve how the product works in the “real world” that we can offer the best product imaginable to do
the job it needs to do,” said Thomas Brence, Director of Marketing for DSI / ITI. “It is really a win-win. Our
customers get a constantly evolving product based on direct user input and we have a product that really works in
In addition to offering suggestions for the OMS, individuals at User Group get to interact with third-party
solutions such as medical records management program suites, video visitation products, digital imaging solutions
and other products and services that are specifically suited for the corrections industry. “Prisons and jails have
their own unique set of circumstances and no two are alike. We bring in partners who offer solutions that can
help solve problems for our users,” said Brence.
It’s not all work and no play though. For those who come early to the conference, there is a charity golf outing to
support the Miracle League of Blair County, an organization that provides an opportunity to play baseball for
special needs children.
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