How to Improve Hotel Revenues In 2021
The hotel and hospitality industry has witnessed a lot of growth in the last few years, but the
last couple of years has seen a drop in business for many hotels and accommodations,
especially due to the pandemic Covid-19. Here are some tips from hospitality industry bigshot
Alex Samek Kor about how hotel revenues can be improved.
Use hotel software
At a time when hotels are being forced to cut down on manpower but ensure impeccable
services, hotel software and technologies can go a long way to ensure proper business and
ease in operational management. As Mr. Alex Samek puts it, with technologies like Artificial
intelligence, Internet of Things, blockchain, virtual reality, facial recognition etc, it can be
easier for hotels to engage with guests, handle bookings and much more.
Market extra services properly
Ensure that your additional services are marketed in a proper way, so as to make them
attractive to guests. This can be done by following on the newest trends, making the additional
services part of the regular services for sometime or offering the same on specific seasons
etc. Hotels having a restaurant or spa can market the same to guests, and make it possible
for them to use it.
Upsell basic things
The simplest things can be upsold, such as a snacks and Netflix package, room service or a
fluffy bathrobe. Tickets to special occasions, events, concerts etc that guests come to town
for can also be sold, in order to add to the entire staying experience.