Adult Protection Services
C O N T I N U I N G C A R E F A C T S H E E T
Protecting Vulnerable Adults
Marie is 17 and has an intellectual disability. She is being emotionally abused by her
Joe is 45 and uses a wheelchair. He is being physically abused by the brother with whom he
Fred, 90, lives alone and his ability to care for himeself properly is no longer possible.
Adults such as Marie, Joe, and Fred, who cannot protect or take care of themselves, can get
help. Adult protection workers with the Department of Health have the authority to intervene
and offer services to help people live safely.
Who might need protection?
Adults in need of protection are people 16 or older who are abused or neglected and who
cannot physically or mentally protect or care for themselves.
Sometimes, a senior’s personal hygiene becomes poor, or his or her housekeeping drops off.
However, if that person is mentally competent, and is capable of looking after himself or
herself, the Adult Protection Act does not consider him or her in need of protection.
Do I have to report a suspected case of an adult in need of protection?
Yes. The Adult Protection Act requires that you report any such information to the
Department of Health, even if the information is confidential or privileged.
For more information
The Adult Protection Act can be found on the Continuing Care website or by calling Continuing Care.
1-800-225-7225 (toll free)
How do I report a suspected case of adult neglect or abuse?
If you know of an adult in need of protection, you must report it immediately to the
Department of Health by calling 1-800-225-7225.
What happens when I report a suspected case of abuse of neglect?
An adult protection worker will assess the situation. If, after the assessment, the worker
believes that the person you’ve reported does need protection, the department will begin a
more detailed investigation. If the adult is found to need protection, the worker