Agio Technology Unleashes 24/7/365 Service In-
August 10, 2010 10:04 AM Eastern Daylight Time
NEW YORK--(EON: Enhanced Online News)--Agio Technology, a provider of managed IT services for premier
hedge funds, announced today the launching of its 24/7/365 Service in-house. With this service, Agio will provide
true follow-the-sun support through its operational headquarters in Norman, Oklahoma. A satellite office in Hong
Kong, dedicated to US client support, is set to come online in the fourth quarter of 2010. Both locations will be
staffed around the clock by experienced engineers who hold deep technical expertise in the hedge fund space.
“With our follow-the-sun support you always get our A Team,” says Miten Marvania, CIO and Managing Director.
“That’s a major benefit. We’re not routing to a call center. It’s not hitting someone’s pager and waking them up.”
Service requests can be submitted by phone, email, or through a self-service customer portal. The engineers who
respond to the calls have strong knowledge of the hedge fund space as well as an intimate understanding of the
client’s specific environment.
“That to me is the key differentiator,” says Bart McDonough, CEO. “Other companies may have someone who can
pick up the phone but they won’t get immediate service from the caliber of engineers we provide.”
About Agio Technology (www.agioIT.com):
Agio Technology provides high-end technology infrastructure and data management services to the nation's premier
hedge funds. By managing the technological complexities required to run a competitive hedge fund in today’s market,
Agio enables clients to focus their resources and time on their core competency, trading. Agio manages the
technology infrastructure supporting the most operationally complex hedge funds in the world, and has already
secured some of the largest U.S.-based hedge funds as clients. The firm opened its doors in January 2010 with
operational headquarters in Norman, OK, with satellite offices in Connecticut, New Yo