NNCSS-Symposium Call Center Server 5.0
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A customer has Symposium Call Center Server (SCCS) 5.0 with Succession 1000 Rls. 3.0.
They purchased CallPilot 2.02 and want to integrate with SCCS. How should the CallPilot
agent be programmed to interface with SCCS in CallPilot?
A. Access queue in CallPilot 's SDN table
B. IVR queue in CallPilot switch information window
C. Access queue in CallPilot switch information window
D. Symposium Voice Response application in CallPilot 's SDN table
You are attending a SCCS 5.0 pre-installation meeting. The customer asks a question about
the configuration of the server prior to the installation date. Which service must be installed
on the server prior to performing the SCCS 5.0 installation?
A. IIS and Remote Access Services (RAS)
B. Simple Network Management Protocol (SNMP)
C. Internet Information Services (IIS) and Terminal Services
D. Simple Mail Transport Protocol (SMTP) and Dynamic Host Configuration Protocol
A customer's IT department provided you with several IP addresses for use in the Symposium
Call Center Web Client 4.5 configurations, including: ? Symposium Call Center Web Client
application server address: 184.108.40.206 ? Symposium Call Center Web Client send IP
multicast address: 220.127.116.11 ? Symposium Call Center Server send IP multicast address:
18.104.22.168 ? CLAN IP address: 22.214.171.124 For the Web Client's Real-Time Reporting
component to function properly, which IP address should you use for the Web Client
application server receiving the IP multicast address?
A customer has Symposium Call Center Server (SCCS) 5.0 with Symposium Web Client