Technical White Paper
As Enterprises face the dual challenges of making efficient use of back-end resources while more
effectively engaging with customers beyond the firewall, IT departments need to make invest-
ment choices that allow them to better organize and use distributed capabilities. These capabili-
ties must work in concert with scalable applications that engage customers through the appro-
priate and targeted use of rich and compelling interfaces.
Meeting the challenges of effectively reaching and engaging customers against a backdrop of
rapidly changing business environments, while reducing development costs and maximizing
return on investment, demands a service-oriented approach to application delivery that allows
back-end processes to be exposed as loosely coupled services and easily assembled into targeted
solutions. These applications must be presented to customers through rich and intuitive
interfaces that increase user satisfaction, improve process utilization and completion rates, and
increase transaction size.
This paper discusses the Adobe® LiveCycle® Enterprise Suite (ES) architecture, providing an
overview of how LiveCycle ES employs service-oriented principles that allow faster development
utilizing an integrated IDE and increases confidence with security technology such as rights
management, encryption, digital signatures and auditing. The paper also explores how organiza-
tions can quickly develop engagement applications and improve the effectiveness of existing
tools, blending PDF and Flex technologies to provide users with uniquely engaging applications.
LiveCycle ES exposes software as services and enables effective customer engagement applica-
tions that meet these challenges by allowing organizations to quickly assemble secure, feature-
rich solutions that leverage Adobe® PDF and Flex™ technologies to dramatically improve user
engagement via the cross-platform Adobe® Reader® and Adobe® Flash® software installed on over
700 million devices worldwide. Or