Compuware Changepoint optimizes an IT department’s ability to govern the entire IT portfolio of investments.
FACT SHEETCIOs share a common mandate: maximize the business value of IT investments. However, most IT organizations are challenged to deliver
on this mandate as they lack the processes and systems required to accurately assess value, cost, risk and performance of the services they
provide. Unlike their line-of-business counterparts, CIOs are governing their organizations without visibility into the key business metrics that
enable the communication and management of the value of IT investments.
CIOs require business solutions that drive accountability at all levels of the IT organization to ensure investments support business priorities
and increase the quality and efficiency of IT service delivery.
Compuware
Changepoint®
Compuware Changepoint provides a complete IT business
management solution that enables organizations to:
>> implement effective governance models that provide the
organization with a framework by which to measure and
manage IT value, cost and risk
>> align with business priorities by applying a portfolio
management discipline to all IT investments
>> automate core business processes and apply methodologies to reduce
costs while increasing the efficiency and quality of all IT work
>> improve decision-making and enable proactive performance
management at all levels through real-time visibility into
critical performance indicators
>> gain control over IT spending through accurate, comprehensive
cost measurement, budgeting and meaningful charge-backs
>> do more with less and improve the effectiveness of resource
allocation through integrated skill tracking, demand and
capacity planning, scheduling and time tracking
>> reduce administrative overhead and eliminate redundant, error-
prone manual data handling processes
>> improve client satisfaction by gathering feedback and
collaborating with clients online
>> ensure process and software adoption th