Amcom Software Solutions Now Rated ''Avaya
l Unified communications applications are compatible with Avaya AuraTM Application Enablement Services
l Helps organizations automate and speed communications, creating safer environments for those on their
April 13, 2010 09:03 AM Eastern Daylight Time
MINNEAPOLIS--(EON: Enhanced Online News)--Amcom Software, a leading provider of mission-critical
communications solutions, today announced that its contact center applications are compliant with Avaya Aura™
Application Enablement Services (AES). Avaya is a global leader in enterprise communications systems.
The Amcom contact center applications, a foundational element for its unified communications solutions, help
organizations create safer and more efficient environments through fast, intelligent information sharing. The
applications now are compliance-tested by Avaya for compatibility with Avaya Aura AES 5.2.
“Amcom is committed to ensuring seamless integration with Avaya solutions so we can continue to be a single source
for customers’ end-to-end unified communications requirements,” said Chris Heim, CEO, Amcom Software. “The
fact that Avaya’s innovative solutions are based on open, standards-based platforms enables our customers to
incorporate new technologies alongside their Amcom solutions easily and cost-effectively. This helps them create
forward-thinking communications infrastructures based on fast, accurate data exchange.”
Amcom Software is a member of the Avaya DevConnect program—an initiative to develop, market and sell
innovative third-party products that interoperate with Avaya technology and extend the value of a company’s
investment in its network.
As a Platinum member of the program, Amcom Software is eligible to submit products for compatibility testing by
the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test
plan for each application to verify whether it is Avaya compliant. Doing so ensur