THIS AGREEMENT, made as of November 7, 2003, by and between ICT GROUP, INC., a Pennsylvania corporation
(hereinafter called “Company”), and Jeffrey Moore, an individual (hereinafter called “Employee”).
Company wishes to employ Employee and Employee wishes to enter into the employ of Company on the terms and
conditions contained in this Agreement.
NOW, THEREFORE, in consideration of the facts, mutual promises and covenants contained herein and intending to be
legally bound hereby, Company and Employee agree as follows:
1. Employment. Company hereby employs Employee as Senior Vice President and General Counsel and Employee
hereby accepts employment by Company for the period of time and upon the terms, conditions and restrictions contained in
2. Duties and Responsibilities.
(a) Employee agrees to assume such duties and responsibilities normally associated with the position indicated above,
and as may be assigned to Employee by the Chief Executive Officer or President of the Company from time to time. Employee
shall perform any other duties reasonably required by Company and, if requested by Company, shall serve as an officer or
director of Company without additional compensation.
(b) Throughout the term of this Agreement, Employee shall devote his entire working time, energy, skill and best
efforts to the performance of his duties hereunder in a manner which will faithfully and diligently further the business and
interest of Company. During the term of this Agreement, Employee may not, directly or indirectly, do any work for any other
3. Term. This Agreement shall be for a term of one (1) year, commencing on, December 1, 2003 and ending on December
2, 2004 offer unless sooner terminated as hereinafter provided. Unless either party elects to terminate this Agreement at the end
of the original o