Computer/People-Management Skills Assessment
Desktop Computer skills
Skills for using a computer to produce business reports, presentations, letters, memos,
and other office communications.
General Skills
Evaluate your skill level to identify areas you can work on.
Power User
Highly Skilled
Adequate
Marginal
File
Management
Internet
Microsoft
Windows
Navigation
Applications
List specific software applications that you know how to use:
Database
Word Processing
Spreadsheets
Presentations
Graphics
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People Management Skills
Rate your skill level in working with people on the job in order to help them achieve goals.
Exceptional
Exceeds
Requirements
Meets
Requirements
Marginal
Needs Work
Active Listening - Giving
full attention to others
without interrupting
Negotiation - Finding
common ground between
opposing parties
Conflict Resolution -
Bringing people together and
reconciling differences
Service Orientation -
Actively looking for ways to
help others
Persuasion - Persuading
others to change their minds
or behavior.
Delegating - Matching
tasks to people with the
appropriate skills and
interest to do them
Coordination - Adjusting
actions in relation to the
actions of others as
necessary
Instructing - Teaching
others to do something,
making sure they
comprehend
Speaking - Talking to
others to convey information
effectively
Writing - Communicating
effectively in writing as
appropriate for the intended
recipients.
Monitoring - Assessing
performance and stepping in
to make improvements
E-mail etiquette - Taking
time to write clearly and
respond appropriately
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