EXHIBIT 10.24
Pages where confidential treatment has been requested are stamped "Confidential Treatment Requested and the Redacted
Material has been separately filed with the Commission" and places where information has been redacted have been marked
with (***).
CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT
This CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT (the "Agreement") is executed on March 13, 2003
and is effective as of April 1, 2003, ("Effective Date") between CSG Systems, Inc. , a Delaware corporation with offices at 7887
East Belleview Avenue, Suite 1000, Englewood, Colorado 80111 ("CSG"), and Time Warner Cable ("TWC"), a division of Time
Warner Entertainment Company, L.P. ("TWE"), a Delaware limited partnership with offices at 290 Harbor Drive, Stamford,
Connecticut 06902-6732. TWC and CSG shall be referred to herein individually as "Party" and collectively as the "Parties."
WHEREAS, TWC enters into this Agreement on behalf of itself and its Participating Affiliates. For purposes of this Agreement:
(i) "Participating Affiliate" means an Affiliate that has agreed in writing to be bound by the terms and conditions of this
Agreement by execution of an Affiliate Addendum (as defined in Section 1.1 below) by such Affiliate or by TWC on behalf of
such Affiliate and (ii) the term "Affiliate" means: (1) AOL Time Warner Inc., Time Warner Entertainment-Advance/Newhouse
Partnership, TWI Cable, Inc., Time Warner Cable Capital, L.P., TWE, MediaOne TWE Holdings, Inc., Time Warner Cable Inc.,
and/or Time Warner Inc., or any successor-in-interest of any of the foregoing, or any majority-owned subsidiary of any of the
foregoing entities (each of the foregoing entities, a "TW Company"), or any corporation, partnership, limited liability company
or other entity which is managed in whole or in significant part by any TW Company or through managers designated by any
TW Company or (2) the Advance Newhouse Partnership, any entity that controls, is controlled by, or is under common control
with