e-Dialog Appoints Sheila Donovan as Vice
President of Technical Operations
Donovan brings more than two decades of CRM SaaS application and data center management experience
August 02, 2010 08:33 AM Eastern Daylight Time
BURLINGTON, Mass.--(EON: Enhanced Online News)--e-Dialog, a proven provider of advanced e-mail and
multichannel marketing solutions within the GSI Commerce (Nasdaq: GSIC) Marketing Services division, today
announced that Sheila Donovan has joined the company as vice president, Technical Operations. Ms. Donovan’s
direction of the Technical Operations group will support e-Dialog’s commitment to client success and business-
critical availability of e-Dialog’s data centers and SaaS digital marketing solutions.
Ms. Donovan, a seasoned IT leader, most recently served as vice president of Production Services at Harte-Hanks
Inc. During her 23 year term she was responsible for managing the company’s 24X7 Management Center and more
than 35 CRM hosted solutions. Throughout her career Ms. Donovan has managed multi-terabyte Oracle data stores
and marketing data marts, as well as hundreds of SQL server databases for clients in the retail, automotive, financial
services, and health care industries.
John Rizzi, president and CEO of e-Dialog said, “As an expanding global marketing technology and services
provider we are committed to reaching optimal scalability and reliability with our multichannel marketing platform.
Sheila’s strong commitment and expertise in managing all aspects of hosted applications and databases for enterprise
marketers, along with her exceptional ability to manage teams of engineers, will support our continued and rapid
Ms. Donovan held earlier career positions at Harte-Hanks, including director of hosted systems and database
administration and director of outsource technical services. Commenting on her appointment, she said: “e-Dialog has
long been an industry leader recognized industry-wide for its robust technology platform. As the co