Copyright © 2008 CELSIM. All rights reserved
AFFIN BANK BERHAD: Assessment Centre
Affin Bank, a leading provider of financial growth and
innovative services, is a wholly-owned subsidiary of Affin
Holdings Berhad which is listed on Bursa Malaysia.
The design of an Assessment Centre as part of the recruitment process for the Affin Associates
The intention of the Assessment Centre was to objectively assess the potential and suitability of
potential recruits that had shown in their application and first interview to possess the basic
requirements for joining the Affin Associates programme.
In developing and creating the Assessment Centre, the following areas were highlighted as
required by Affin Bank:
Assistance in designing an appropriate competency matrix.
Identification and/or creation of a psychometric instrument for candidate completion. The
instrument(s) to help identify personal and managerial competencies, personal values and
Design of competency-based interviews and associated questions.
Design of appropriate activities to enable candidates to demonstrate behavioural and
personal traits, knowledge and skills. The activities were chosen for their suitability for
practice and observation of particular identified aspects of each individual’s traits, motives
Design of a half-day Assessment Centre with scripted scenarios and activities, interview
questions, competency assessment matrix, psychometric instruments and included aptitude
Training of Affin Bank Assessors in general principles of competency-based assessment
centres and specific training on scenarios, activities, interviews, observation and recording.
The deliverables to Affin Bank included the competency matrix and assessment scheme for
decision-making and the complete Manual on Assessment Centre, including base timetable, all
exercises, weighting matrix, decision-making matrix,