Corepoint Health Expands Customer Service with Newly Launched Web-based,
Interactive User Community
Corepoint Health continues to lead in delivering exceptional customer support with enhanced
relationship management and new offerings to facilitate user interaction and knowledge sharing
Plano, TX (Vocus) August 27, 2009 -- Corepoint Health enhances its customer-centered approach with a newly
introduced interactive, on-line user community and expanded coverage to support customers in their day-to-day
interface development activities.
“Corepoint Health delivers exceptional customer service. With these new offerings, we can expand our
interaction with their integration support professionals as well as with other Corepoint Health users. We now
have broader access to Corepoint Health’s support resources as we continue to build on our HL7 and healthcare
interoperability initiatives,” said Chris Gilbert, CIO, TRA Medical Imaging.
Gilbert added, “Corepoint Integration Engine consistently delivers in meeting our workflow and healthcare
integration requirements. Beyond the solid software is a knowledgeable and responsive team. With the addition
of the Corepoint Health User Community, we are now able to exchange ideas and best practices with other users.
This is a powerful formula to meet increasing interface and connectivity demands. ”
The Corepoint Health User Community includes the following features:
•User Forum – a place for users to exchange integration best practices, post questions on approaches, and interact
with other Corepoint Health users.
•Knowledgebase – a searchable, organized library of product information, sample approaches, and insightful
•Recorded Product Tutorials – viewable information on how to use specific product features, an effective
reinforcement and add-on to product training classes.
“I'm excited to see the addition of a user forum because it gives me another resource to gather ideas and solve
problems. I can trade architecture ideas, share troublesho