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Microsoft Supporting Users and Troubleshooting Desktop Applications
O rder : 70-272 Exam
Practice Exam: 70-272
Exam Number/Code: 70-272
Exam Name: Supporting Users and Troubleshooting Desktop Applications
Questions and Answers: 94 Q&As
Free 70-272 Braindumps
Exam : Microsoft 70-272
Title : Supporting Users and Troubleshooting Desktop Applications
1. You are a desktop support technician for your company. All client computers run Windows XP Professional with
Service Pack 2 (SP2) and are part of a domain.
Two users in the research department report that one of their testing applications no longer functions. You discover
that an administrator configured security on the computers in the research department by applying a new security
template. You verify that all the other users in the research department can run their testing applications.
You need to find out why the two users cannot run the testing application.
What should you instruct the users to do?
A. Run the gpupdate command on their computers.
B. Run the gpedit.msc command on their computers.
C. Run the netdiag command on their computers.
D. Run the gpresult command on their computers.
Answer: D
2. You are a desktop support technician for your company. All client computers run Windows XP Professional with
Service Pack 2 (SP2) and have Microsoft Internet Explorer configured as their Web browser.
A user reports that he cannot use Remote Desktop to connect his office computer to his home computer. You
discover that the user's home computer runs Windows XP Professional with SP2 and is connected to the Internet. The
home computer has Windows Firewall and Remote Desktop enabled.
You need to ensure that the user can use Remote Desktop to connect his office computer to his home computer.
What should you instruct the user to do?
A. In Windows Firewall on the home computer, click the Exceptions tab, and select Remote Desktop.
B. In System Properties on the office computer, click the Remote tab. Click Select Re