Restaurant Frequent Question Answers
This form will help your staff members answer frequently-asked-questions about your restaurant.
It is especially helpful for kitchen and perhaps office staffers - who may not know the answers to
every question on the form and who may benefit by having brief, clear, accurate responses at
hand. Fill in the form’s blanks with your data. Then post a copy near the back of the house
phones, in the office and at the reservation and/or cashier station.
Enabling all members of your staff to give consistent, accurate answers to callers’ frequent
questions about your restaurant will help build sales and promote good customer relations.
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J Our MENU is:
J We are located at:___________________________________
___________________________________________________
J You can park your car:________________________________
J ____________________________________________________
J We are open on these
days________________________________________________
J ..during these hours____________________________________
J _____________________________________________________
J Do We accept Personal checks?
Yes
No
J Which Credit Cards do we accept?
Card Name
Yes
NO
VISA
MasterCard
American Express
J Is smoking allowed? _________________________________
____________________________________________________
J Do we serve: Beer?_____, Wine?______, Full Bar?_______
J RESERVATIONS: (USE THE RESERVATION Details sheet.)
J WHEN FINISHED, SAY “THANK YOU FOR CALLING”.