NCDS-Callpilot4.0 System Administrator Exam
An Executive User has inadvertently deleted their Personal Distribution Lists (PDLs) from the
CallPilot system. He has requested that the CallPilot system administrator restore his PDLs.
Which type of archive or backup must have been performed before the inadvertent deletion in
order for the system administrator to be able to restore the executive's lost PDLs?
A. A User archive
B. A Prompt archive
C. A full system backup
D. An Application Builder archive
Your CallPilot system handles multimedia calls. The users on the system have reported problems
accessing the system. The Channel Monitor shows several channels as "yellow" rather than "blue"
or "green". What does the color yellow indicate?
C. no resource
D. disabled, in test, or remote alarm
The administrator wants to determine the number of reports scheduled to run. Where would the
administrator locate this information?
A. Select the Scheduled Reports tab from the CallPilot Reporter Report home page.
B. Select the desired categories and see the scheduled reports from the CallPilot Reporter Report
C. Select the desired categories to display the reports that are scheduled from the CallPilot
Reporter home page.
D. Select the desired report or alert category and then select the Scheduled or Unscheduled tab
from the CallPilot Reporter System Log page.
When should high-traffic Operation Administration and Maintenance (OA&M) activities such as
remote control sessions, large file transfers, printing, and backup and restore operations be
performed on the ELAN?
A. They should never be performed on the ELAN.
B. High-traffic OA&M activities can be performed at any time as none of these activities will have
any affect on call processing.