Common DME Billing Errors and How to Avoid Them: Tips for Healthcare Providers 1- Inaccurate Patient Eligibility Verification One of the most common DME billing errors is inaccurate patient eligibility verification. Before providing any DME to a patient, it's essential to verify their eligibility and coverage with their insurance provider. This process ensures that the patient is covered for the equipment and that the provider can bill for the services. Failure to verify eligibility can lead to claim denials and lost revenue. Tip: Implement a robust eligibility verification process that includes verifying the patient's insurance coverage, authorization, and eligibility before providing any DME equipment. 2- Incorrect Coding Incorrect coding is another common DME billing error. Providers must use the correct billing codes for the equipment and services provided. Using the wrong codes can result in claim denials and delayed payments. Tip: Train your staff on proper coding practices and ensure that they stay up-to-date with the latest coding changes and regulations. 3- Missing or Incomplete Documentation Missing or incomplete documentation is a common DME billing error that can result in claim denials. Providers must maintain accurate and complete documentation, including the patient's medical history, physician orders, and equipment specifications. Tip: Implement a standardized documentation process that ensures that all required information is collected and accurately recorded. Consider using electronic health record (EHR) systems to streamline the documentation process. 4- Failure to Obtain Proper Authorization Failure to obtain proper authorization is another common DME billing error. Providers must obtain prior authorization from the insurance provider before providing certain types of equipment and services. Failure to obtain authorization can result in claim denials and lost revenue. Tip: Develop a standardized process for obtaining prior authorization and ensure that all staff members follow the process consistently. 5- Incorrect Billing or Payment Posting Incorrect billing or payment posting is a common DME billing error that can result in claim denials and delayed payments. Providers must accurately bill and post payments to ensure that they receive proper reimbursement for their services. Tip: Implement a system of checks and balances to ensure that all billing and payment posting is accurate and timely. Consider using technology to automate the billing and payment posting process. In conclusion, DME billing errors can significantly impact a healthcare provider's revenue cycle. By outsourcing to Unify Healthcare Services, DME billing management will become easy. ADDRESS: 353 Middlestone Way, Cuyahoga Falls, OH 44223 CONTACT NO.: (234) 214-5232 EMAIL: info@unifyrcm.com