CEO's	Message	--------------------------------------------	 3
Introduction	------------------------------------------------	 4-5
Amber	Loyalty	Programme	-------------------------------	 6
Vehicle	Insurance,	Registration	and	Renewal------------	 7
Addresses	and	Timings	------------------------------------	 8-9
When	do	I	service	my	vehicle?----------------------------	 10
How	do	I	book	my	vehicle	for	service?-------------------	 11
Ford	and	Lincoln	Road	Assist	----------------------------	 12
Added	Value	Services	-------------------------------------	 13
Quick	Service	----------------------------------------------	 13
Extended	Service	Plans	(ESP)	----------------------------	 14-15
Rent	a	Car	Service	-----------------------------------------	 15
Useful	Information	------------------------------------------	16
CONTENTS
3
CEO'S MESSAGE
Dear Customer,
On	behalf	of	the	company,	I	would	like	to	take	this	opportunity	to	thank	you	for	purchasing	your	vehicle	
from	Al	Tayer	Motors/Premier	Motors.	
We	 are	 committed	 to	 delivering	 the	 highest	 standards	 of	 customer	 service	 and	 making	 your	 vehicle	
ownership	experience	a	pleasurable	one.
This	booklet	is	meant	to	answer	your	most	frequent	queries	and	contains	brief	descriptions	of	our	extensive	
services	as	well	as	important	information	and	key	contacts.
Thank	you	for	choosing	Al	Tayer	Motors/Premier	Motors.
Yours	Sincerely,
Ashok Khanna
Chief	Executive	Officer
Al	Tayer	Motors	 is	part	 of	Al	 Tayer	Group,	 a	diversified	 regional	 business	 established	 in	 1979	with	 its	
headquarters	in	Dubai,	UAE.	Since	its	inception,	the	Group	has	grown	rapidly	and	currently	operates	in	12	
countries	in	the	Middle	East	and	beyond,	with	over	8,500	employees.
Al	Tayer	Group	operates	leading,	quality-focused	businesses	in	automobile	sales	and	service,	luxury	and	
lifestyle	retail,	perfumes	and	cosmetics	distribution,	engineering	as	well	as	interiors	contracting.		The	Group's	
portfolio	 includes	several	of	 the	world's	 leading	brands	such	as	Armani,	Bloomingdale's,