Q. How do I transfer eBooks or MP3 music files and audiobooks onto the ECO Reader?
A. Download the files to your computer, then transfer them across to your ECO Reader.
Connect the ECO Reader to your Mac, Linux or Windows computer with the supplied USB
cable. When you see the connection screen on your ECO Reader, press the OK button to
connect to your computer.
On your computer, click on "My Computer" or “Windows Explorer” and you’ll see two
removable drives listed. This is your ECO Reader and its SD card slot. You can copy and
paste (or drag and drop) files from your computer to the ECO Reader's internal memory or
to its SD card (if the card is inserted in the ECO Reader before you connect to your
computer).
When you’ve finished transferring your files, click the "Safely Remove Hardware" icon on
your computer, then disconnect the USB cable and ECO Reader from your computer. The
screen will refresh when the USB cable is removed.
Q. When purchasing eBooks, which format should I choose?
A. Please select Secure Adobe format (PDF or ePub). Secure Mobipocket is not supported.
Q. What is DRM?
A. Digital Rights Management is applicable for most purchased eBooks. Your ECO Reader
supports Adobe DRM (PDF and ePub). Your ECO Reader does not support Mobipocket
DRM.
Q. I have a PDF or ePub eBook that I’ve purchased. Why can’t I open it?
A. You must use Adobe Digital Editions on your computer to authorise your ECO Reader
(once). Adobe DE writes a file to your ECO Reader with your authorisation on it.
See http://www.ecoreader.com.au/downloads.asp for links and further information.
Q. I’ve authorised my newly purchased PDF eBook in Adobe DE, but I still can’t open it
on my ECO Reader.
A. If you see this menu option when you have a different PDF eBook open “Read by ADOBE
PDF”, then you’re not using the Adobe DE viewer. Please press 8 to select ADOBE PDF,
then try to open your purchased eBook again.
Q. Why are there 2 PDF viewers on my ECO Reader?
A. PDF is traditionally a fixed