Esker Launches Sales Order Automation Solution
as a Service
New SaaS solution provides an innovative response to the need for automated sales order processing
April 08, 2010 08:05 AM Eastern Daylight Time
MADISON, Wis.--(EON: Enhanced Online News)--Esker, the leader in document process automation solutions,
today announced the release of a new SaaS (software as a service) solution to automate sales order processing. This
new solution from Esker offers companies a real alternative to traditional software for cost reduction and productivity
improvement — via a simple Internet connection.
Despite the arrival and maturity of EDI (Electronic Data Interchange) and other business data exchange formats, a
majority of companies are still receiving sales orders by fax or email. Given the multitude of media delivery methods
available today (fax, email, postal mail, EDI, etc.), processing sales orders continues to be increasingly complex and
still constitutes a critical process in terms of respecting customer commitments, boosting sales revenue, and creating
"Many companies, such as Whirlpool, the BASF Group, MEDRAD (Bayer Group), and Honeywell ED&S, have
already automated their sales order processing using our solution. Our expertise, and a proven track record in the
SaaS market, allows us to offer this new on-demand solution and address all companies regardless of size,” said
Jean-Michel Bérard, CEO of Esker.
Targeting customer management groups (Accounting, Operations, Sales Administration, Customer Service, etc.),
this new on-demand solution offers end-to-end process automation including:
l Automatic sales order reception via a fax number included with the solution, email or EDI format.
l Automatic data extraction: Data is captured automatically from the sales order. OCR technology is used to
capture images from faxes or text PDF documents.
l Automatic order routing: Orders are transferred automatically to the correct owner based on the customer,
the product li