May 14, 2007
Usability Professional’s Association Voting and Usability Project
Voting and Usability Project
Sample Test Report:
Ballot Usability Feedback
This document provides a basic template for writing up the feedback and/or results you
obtained from the ballot testing. The goal is to communicate effectively the findings to the team
in time to correct the problems that users identified with the ballots before Election Day.
What you need
Ballot Usability Testing Plan
Feedback/results from the study
Sample Test Report Template
This information can either be included on a cover page or sent out in the memo format used
here. Instructions to you, the report writer, are in gray type throughout.
You can just use this document and change what you need to change to reflect the actual
results of the study you conducted. So, make sure you delete the text above this section, and
change the heading to this section to describe your study.
To: Local Elections Team
From: Ballot User Feedback Team
Date: August 7, 2006
Re: Ballot Usability Feedback Report
Title: [GenericName] Ballot Usability Evaluation
Usability Evaluation Conducted: July 26-28, 2006
Report Prepared: August 7, 2006
Report Authors: [Author Name, Author Name]
Primary Report Contact: [Name, address, e-mail, phone number]
Test Report: LEO Ballot Usability Evaluation ∙May 14, 2007 ∙Page 2
This document describes results of a usability evaluation of the ballot design for the
GenericName Election. The usability study collected quantitative and qualitative feedback from
representative voters in GenericName county/state on the [proposed or mock] ballot for the
GenericName election that will be held on [Date].
This evaluation was conducted [Date] at the [Test location]. The ballot was evaluated in
individual interactive sessions with 12 [12-15 recommended for the study] people who reflected
the demographics of our voters.
Participants were able to XXX, XXX, and XXX. However, participants had difficulty finding XXX,
XXX, and XXX. O