Constant Contact Wins 2010 Stevie® Award for
Sales & Customer ServiceSM
David Berard Named Customer ServiceContact Center Professional of the Year
March 01, 2010 10:23 AM Eastern Time
WALTHAM, Mass.--(EON: Enhanced Online News)--Constant Contact®, Inc. (Nasdaq: CTCT), a leading
provider of email marketing, event marketing, and online survey tools for small organizations, was presented with a
Stevie® Award at the fourth annual Stevie Awards for Sales & Customer Service. David Berard was named the
Customer Service Contact Center Professional of the Year for his superior work supporting customers.
“Providing outstanding customer support is a key component of our mission to delight our customers,” said Gail
Goodman, CEO of Constant Contact. “Our goal is to provide the best possible experience, resources, and personal
support to ensure that each customer achieves success with our email marketing, event marketing, and online survey
products. David exemplifies the customer service focus of all Constant Contact employees. We congratulate David
on his success and thank him for his commitment.”
David’s ability to understand customer needs and their unique situations as well as quickly answer customer
questions led to his selection for this honor. David’s demeanor with customers and his focus on meeting their needs
quickly motivates the Constant Contact development teams to be even more focused on making sure that Constant
Contact's customers are thrilled with every interaction.
Members of the Awards' Board of Distinguished Judges & Advisors and their staffs selected Stevie Award winners
from among the Finalists. Finalists were chosen by business professionals worldwide during preliminary judging.
Nicknamed the Steviesfor the Greek word for “crowned,” winners were announced during a gala banquet on
Monday, February 22, at the Eden Roc Renaissance Hotel in Miami Beach. Nominated customer service and sales
executives from the U.S. and several other countries attended.
Details about the Ste