Equipped to Lead
Managing People, Process,
Partners and Performance
Dan J. Sanders and Galen Walters
McGraw-Hill Books, 2008
The Big Idea
Why You Need This Book
People, Human Beings
Process: Blocking and Tackling
Partners: Human Beings, Too
Performance (Yes, Profit)
Failure is Not an Option
Unless you manage a hook-and-ladder company, your workday shouldn’t be spent putting out fires. Yet leaders often spend most of their time running from crisis to crisis.
In his groundbreaking New York Times bestseller Built to Serve, United Supermarkets CEO Dan Sanders showed how putting profits before people encourages organizational chaos, saps motivation, stifles innovation, and undercuts competitiveness. He also unveiled a revolutionary people-centered business model championed by United and challenged other business leaders to put the human factor first.
In this follow-up to that inspirational bestseller, Dan and coauthor Galen Walters provide the tools needed to put the people-first model to work in your company. You’ll master the 4Ps critical to long-term success: People, Process, Partners, and Performance. And you will create an organization that puts front-line people before bottom-line profits, allowing you and your organization to profit more than you ever thought possible.
This book will arm you with the tools and insight to help you reach new heights of achievement - financially, personally, and spiritually - by teaching you to place your people before your bottom line.
Similarly, without adequate focus on four universal components that are common to all organizations, balance cannot take shape. These four components are collectively known as the 4Ps Management System:
• First, leaders must never neglect their employees – the talented people who represent the lifeblood of productivity and innovation within every sustainable organization.
• Second, leaders must devote adequate time to the processes by which work flows through the organization – the system of inputs