OREGON HEALTH LICENSING AGENCY
700 Summer Street NE, Suite 320
Salem OR 97301-1287
Phone 503-378-8667 • Fax 503-370-9004
TTY 503-373-2114
E-mail ohla.info@state.or.us
Web site www.oregon.gov/OHLA
OHLA-18 (Rev 9/2006)
Advisory
Council
on Hearing Aids
HEARING
AIDS
Consumer Information
OREGON
HEALTH
LICENSING
AGENCY
HEARING AIDS Consumer’s Bill of Rights
Consumers receiving services by Oregon
professionals licensed, certified or
registered by the Oregon Health
Licensing Agency (OHLA) have a legal
right to:
Receive competent professional
services
Verify the names, titles and
credentials of professionals providing
services
Receive clear explanations of the
services offered and cost for the
services
Refuse any services offered
Receive information on complaints
that have resulted in final action
File a complaint with OHLA
regarding a practitioner, facility, or
an unlicensed/uncertified person
Request reasonable
accommodations to access
professional services as outlined in
the Americans with Disabilities Act
Be treated with courtesy and respect
Have service options and
consequences explained
The Advisory Council on Hearing Aids
consists of seven members appointed by
the governor: a licensed physician who is
a certified otolaryngologist (an ear, nose
and throat specialist, or ENT); an
audiologist certified with the American
Speech-Language Hearing Association;
four individuals licensed to fit and sell
hearing aids; and a public member who is
a hearing aid consumer.
Advisory Council
on Hearing Aids
OHLA
The Oregon Health Licensing Agency
(OHLA) is a state department of licensing
and regulation. OHLA oversees multiple
professions under a central agency
administration.
For more information, visit our Web site at
www.oregon.gov/OHLA.
If you can’t resolve a problem or issue
with a practitioner, you may file a
complaint. Contact OHLA at (503) 378-
8667, ext. 4314 or e-mail us at
ohla.info@state.or.us. We respond to
every c