SSM II (Sup) Manager/Supervisor General Competency Model Survey Data
The ability to listen to others and communicate in an effective
The ability to approach a problem by using a logical, systematic,
Ethics and Integrity
The degree of trustworthiness and ethical behavior of an
individual with consideration for the knowledge one has of the
impact and consequences when making a decision or taking
Demonstrating concern that one be perceived as responsible,
reliable, and trustworthy.
The ability to get along and interact positively with coworkers.
The degree and style of understanding and relating to others.
The ability to communicate ideas, thoughts, and facts in writing.
The ability/skill in using correct grammar, correct spelling,
sentence and document structure, accepted document
formatting, and special literary techniques to communicate a
message in writing.
The ability to make decisions and solving problems involving
varied levels of complexity, ambiguity and risk.
The ability to ensure that one’s own and other's work and
information are complete and accurate; carefully prepares for
meetings and presentations; follows up with others to ensure that
agreements and commitments have been fulfilled.
The ability to identify and respond to current and future clients
needs; provide excellent service to internal and external clients.
The ability to promote equal and fair treatment and opportunity
Human Resource Management
The ability to effectively recruit, select, develop, and retain
competent staff; includes making appropriate assignments and
managing staff performance.
The ability to effectively manage and guide group efforts.
Includes providing appropriate level of feedback concerning group
Planning & Organizing
The ability to defin