Difficult People - Seeing the Big Picture in
Dealing with Difficult People
By Dr Judy Esmond
There’s no doubt that dealing with difficult people whether in your working or
personal life is never easy and can be a very emotionally charged experience. But it is
your emotions that can get in your way of effectively handling difficult people.
STEP BACK AND SEE THE BIG PICTURE
Whenever you are dealing with people and their difficult behaviours you must aim to
step back and try to begin to analyze the situation from the outside looking in, rather
than from the inside looking out. Of course you can’t do this is in the ‘heat’ of the
situation but when you have a chance to reflect – try to see ‘the big picture’.
EMOTIONS CAN TAKE OVER
Why? Because this gives you a less emotional perspective from which to learn and
discover what to do for you. When you are less emotionally involved you can look at
things more realistically and the answers on how to proceed and deal with the
situation will come to you more easily. Emotions ‘cloud’ your thinking and make it
difficult to see the best strategies on how to deal with that difficult person.
LOOKING DOWN ON THOSE DIFFICULT PEOPLE
So start by visualizing yourself looking down on the situation, as though you were an
observer of the picture itself. As an observer, begin to coach yourself on what to do
and how to handle the situation with an unemotional and detached frame of mind.
Role-play in your mind how you would change the way you deal with the behaviours
of this difficult person. This will be the beginning of finding a different perspective
on the situation.
For it was Bob Dylan who said: “The picture you have in your mind of what you're
about will come true”. It’s time to start to paint a different picture for you!
And now I would like to share with you many more ideas for you to learn
when you get instant access to my free downloadable book on Dealing with
Difficult People: 17 Ways to Handle the Difficult Behaviour of Other People
by going to http://www.nodifficultpeople.com