EquaTerra Reports New Deal Pipelines Surged a Record
Percent in 2009
Game Changing Trends for 2010: Cloud Computing, SaaS and Large Scale Global Sourcing
January 12, 2010 10:11 AM Eastern Time
HOUSTON & LONDON--(EON: Enhanced Online News)--Growth in new deal pipelines increased a record 44 percent in 2009
global service providers polled for EquaTerra’s 4Q09 Advisor and Business/IT Service Provider Pulse Survey*, the second highest
in demand since the inception of EquaTerra’s Pulse survey in 1Q05. EquaTerra forecasts demand for global sourcing will gain mom
economic activity revs up and organizations retool to compete in an increasingly diverse marketplace.
“The recession has profoundly reshaped the marketplace and now both buyers and service providers are analyzing ways to adapt t
market and take advantage of new opportunities,” said Stan Lepeak, managing director of global research for EquaTerra. “Ways to
optimize operations continue to top the business agenda, but new competitive strategies are emerging.”
Key Findings from EquaTerra’s 4Q09 Pulse:
l Strong demand for outsourcing continues –Market demand for outsourcing as measured by growth in the new deal pipeli
service providers rose steadily in 2009, finishing the year 44 percent higher than 2008. Seventy six percent of service provide
4Q09 survey cited continued growth in their new deal pipeline and nearly two-thirds of them (63 percent) predict demand wi
through the first quarter of 2010. Fifty four percent of EquaTerra’s advisors – who provide a forward view of demand two t
out – also cited increased demand, up six percent from last quarter.
l Service providers expect to increase scope in current accounts – Eighty three percent of service providers expected to
scope of contracts in their current accounts, up 23 percent from last quarter, a further indication of buyer demand.
l While demand remains strong, preference for global sourcing models shifts – Participants were 12 percent more likel
offshore outsourcing in the second half of the ye