Claims, Finance, Home Owners, Inspections, Middle Market
Commercial, Modeling, Small Business Commercial
Business Unit Leader
Chief Operating Officer
October 18, 2005
The Business Analyst is responsible for a full range of activities which ensure the operational
effectiveness and excellence of the business unit. The Business Analyst will design and
document workflow and make appropriate recommendations that will positively impact
operational effectiveness. The Business Analyst will track and analyze business unit trends and
make appropriate recommendations that will positively impact the unit. The Business Analyst
will be a Project Manager and lead a number of key projects for the business unit and the
company. The Business Analyst will be the functional expert on the specified application(s)
he/she will be the sole point of contact between the business unit and Information Technology’s
Application Development Specialist.
Works directly with appropriate ICAT personnel to understand project concept, objectives
Takes assigned project from original concept through final implementation.
Defines project scope and objectives.
Creates and maintains project schedules by developing project plans and specifications,
estimating time requirements, establishing deadlines, monitoring milestone completion,
tracking all phases of the project product/service lifecycle, providing timely reporting of
issues that impact project progress, coordinating actions, and resolving conflicts. This
includes documenting, prioritizing and tracking requests (changes, enhancements, etc.) and
coordinating with the Change Control Board (CCB).
Conducts project meetings.
- Meets with project team(s) regularly t