Confessions of an
IT Manager
Phil Factor
Best of Simple Talk
Second Edition
ISBN: 978-1-906434-18-2
Confessions of an IT
Manager
2nd Edition
by Phil Factor
First published 2006 by Simple-Talk Publishing
Cambridge, UK
ii
Copyright Phil Factor 2009
ISBN 978-1-906434-19-9
The right of Phil Factor to be identified as the author of this work has been asserted by him in
accordance with the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this publication may be reproduced, stored or introduced into a
retrieval system, or transmitted, in any form, or by any means (electronic, mechanical,
photocopying, recording or otherwise) without the prior written consent of the publisher. Any
person who does any unauthorised act in relation to this publication may be liable to criminal
prosecution and civil claims for damages.
This book should not, by way of trade or otherwise, be lent, sold, hired out, or otherwise
circulated without the publisher's prior consent in any form other than that in which it is
published and without a similar condition including this condition being imposed on the
subsequent publisher.
Editor Tony Davis
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Contents
Contents .......................................................................................... 3
Introduction..................................................................................... 7
Foreword ......................................................................................... 9
The DBA's Demise - a recitation .................................................. 10
Section I: On Learning to Love your Manager............................. 12
Training Your IT Manager................................................................. 13
The Septic Tank................................................................................. 19
The Yancey Men................................................................................ 23
Bunnikins! .......................................