Design for All –
All Users Included
1. What is Design for All?
Design for All (DfA) is about ensuring that environments, products, services and interfaces
work for people of all ages and abilities.
Design for All has recently become a mainstream issue because of ageing of population.
2. Why Design for All is important?
Easy-to-use, accessible, affordable products and services improve quality of life of all
For many ageing or disabled persons access to built environment, access to services and
user-friendly products are not just a quality factor but a necessity.
Design for All is economically viable. Including DfA early in the process is more cost-
effective than making renovations after solutions are already in the market.
DfA provides effective knowledge on user needs.
3. What are the major obstacles in implementation of DfA in Europe?
Key actors in society – both in public sector and industry – still lack a long term, strategic
approach to DfA.
More expertise is needed. Design for All studies need to be integrated in education of
professionals in design, technology fields, architecture, marketing etc.
R&D funding on DfA, especially for multi-disciplinary research and development projects is
4. Good practice on Design for All?
International information technology industry has put a significant effort in improving e-
accessibility. Solutions bring internet and web-based services available for an increasing
number of users, especially ageing users and users with visual impairments. For more
information see e.g. http://www.microsoft.com/enable/
Public sector solutions on accessible websites enhance democracy. See e.g. the website of
the Parliament of Sweden http://www.riksdagen.se/.
Elevator industry has actively developed accessible solutions. E.g. KONE Corporation and
its innovation on the machine-room-less elevator provides a technology base for improved
In the SME sector, Lappset Group, children’s playground developer from