The ACI Proactive Risk ManagerTM Solution
ACI Proactive Risk Manager™ for Debit and
Credit Card Fraud Detection is a complete
fraud detection solution to manage risk in
online and offline card environments. Proactive
Risk Manager combines the power of expertly
defined rules with a custom-trained neural
network model for fast, accurate and flexible
response to the evolving and growing nature of
issuer card fraud.
Through its custom neural-network technology,
Proactive Risk Manager compares the
characteristics of each transaction with the
custom fraud model and recorded patterns
of behavior for every account holder it
sees. It then assesses and scores the risk in
near-real or real time for each transaction
using a variety of advanced algorithms,
parameters and accumulated statistics. In
addition, Proactive Risk Manager provides
reviewers with precise reasons for the score,
improving transaction analysis.
Proactive Risk Manager provides comprehensive
Microsoft® Windows®-based workflow
management capabilities to fraud management,
with expert rules-based strategies at the core of
this process. This component builds on the fraud
expertise of the staff by allowing the creation
of real time rules. Transaction activity matching
a rule generates alerts, which are delivered to
reviewers via a user-friendly Java client interface.
A comprehensive set of tools enables supervisors
to direct workflow and manage reviewers.
Proactive Risk Manager captures and maintains
statistics on fraud savings and losses
and reviewer and model performance to provide
valuable management information.
Proactive Risk Manager has built-in interfaces
to a number of ACI products, including the
ACI Automated Case Management System™,
BASE24-eps™ and the ACI Money Transfer
System™. Proactive Risk Manager also
interfaces with third-party products from
SIDE International for list checking, Adeptra
for automatic contact resolution, and Eunexus
for Internet security and online fraud.
Identify and Redu