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Case Study
Compumedics
Compumedics, headquartered in
Melbourne, Australia, is a medical
technology firm that develops computer-
based diagnostic technologies in
the areas of sleep, neurology and
cardiology. Its products are developed
and manufactured at its Melbourne
headquarters. The company conducts
sales, service and support operations
for the North American market from a
base in Charlotte, N.C. Compumedics
is constantly developing new software
in Australia that must be distributed
to employees and customers in both
Australia and the United States.
The Problem
• In trying to transfer software files
as large as 2 GB, FTP sites were
very difficult for both employees
and customers to use.
• Downloading the software files
from FTP sites could take as long
as 17 hours.
• Frustrations led some employees
to burn files to disks and ship them
by courier, a potentially expensive
and slow solution.
The SoluTion
YouSendIt Corporate Suite
• With YouSendIt Corporate Suite,
Compumedics slashed the time
required for downloading files by as
much as 90 percent.
• In the first year of using YouSendIt,
Compumedics saved nearly $10,000 in
FTP and courier expenses alone.
• Senders now can be certain regarding
who received software and who had
not, thanks to YouSendIt’s tracking
features.
• Because the company can distribute
its new and updated software to field
salespersons more rapidly than before,
they are ready to demonstrate it to
prospects sooner and thereby shorten
the sales cycle.
Situation and Challenges
Compumedics, headquartered in Melbourne, Australia, is a medical technology firm
that develops computer-based diagnostic technologies in the areas of sleep, neurology
and cardiology. Its products are developed and manufactured by 100 associates at
its Melbourne headquarters; and the company conducts sales, service and support
operations for the North American market from a base in Charlotte, N. C., that supports
another 100 employ