EMP LOY E E GU ID E TO
Business Conduct
eighth edition
OUR Mission
OUR GLOBAL QUEST IS TO IMPROVE THE
QUALITY OF HUMAN LIFE BY ENABLING
PEOPLE TO DO MORE, FEEL BETTER,
AND LIVE LONGER.
WE EACH HAVE A ROLE—AND WE EACH
HAVE A RESPONSIBILITY—TO ENGAGE
IN THIS QUEST AND TO SUCCEED TO
THE BEST OF OUR ABILITY.
OUR Spirit
WE UNDERTAKE OUR QUEST WITH
THE ENTHUSIASM OF ENTREPRENEURS,
EXCITED BY THE CONSTANT SEARCH
FOR INNOVATION. WE VALUE
PERFORMANCE ACHIEVED WITH
INTEGRITY. WE WILL ATTAIN SUCCESS
AS A WORLD-CLASS LEADER WITH EACH
AND EVERY ONE OF OUR PEOPLE
DELIVERING EXCELLENCE BY BEING
THE BEST THAT THEY CAN BE.
A M E S S A G E F R O M T H E C E O
D E A R C O L L E A G U E :
There is no higher priority for me as CEO of GlaxoSmithKline than the ethical
conduct of our employees and our company. We only exist to improve the lives of
patients, so every decision we take, every action, every conversation we hold, has
to have this at its heart and as its sole purpose.
Ethical conduct is not something we do when we first join the company, or when
we are asked about it, or when we have time to think about it. It should be what we
do every minute of every day. In short, it should be in our DNA. There should be
no company anywhere that has higher standards than GlaxoSmithKline. Our ethical
conduct should be something that truly differentiates us from other companies.
Why is this so important to me? Because we have to recognize that we exist
because Society allows us to exist. And Society has ever increasing expectations
on companies like GlaxoSmithKline. We should not only be meeting those
expectations, we should be exceeding them. Ethical standards are not static – they
increase and evolve with time. And we need to get ahead of the curve. In short,
conducting GSK’s business with complete honesty, fairness, openness and integrity
plays a vital role in ensuring our continued growth and success and helps us
achieve our global mission to improve the quality of human life by enabling
people to do more, feel better and live longer.
To