Linking Opportunities for Commerce and Community
This section details how each Department in the City allocates its budgeted resources. All Departmental activities and expenditures are tied to the City’s Strategic
Plan, and specific performance measurements have been created to ensure accountability that the City’s goals and objectives are being met by every Department.
The Operating Budget was created in an effort to ensure greater fiscal accountability in government. Each Department has specific performance objectives and
measures that both tie into Centralia’s Strategic Plan and are derived from national benchmarks (refer to the Strategic Plan for a matrix depicting how each
Department ties in with the Strategic Plan). Every Department has provided a detailed list of workload measures, or “the amount of work performed or the amount of
services received” (Ammons, David N. “Municipal Benchmarks,” pg. 13). With these workload measures it is easy to calculate how productive each department is.
Ratios can then be calculated to give efficiency and effectiveness measures.
It is felt that the City’s performance measures will reveal how each department is running on a per-employee, per-unit, or per-dollar basis. With this information it is
easier to justify adding or removing positions, property, or funding.
Departmental/division Summaries Explanation
The pages that follow list each Department with their corresponding divisions (a graphic depiction of the Department/division breakdown is found in the Personnel
section of this document). The reader will be able to tell which Department is featured by the Department name in the upper left-hand corner of the page. In addition
to giving extensive descriptions of each Department and division, a Departmental organizational chart is given along with budgeted appropriations and performance
measures. Specifically, readers will find the following in each Departmental summary: