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Contingency Planning Outline
[This example is meant to convey the typical content of a detailed contingency plan. The format will
likely vary for each organization. Components may be combined in lists, matrices or charts. Not all
components will apply to all organizations.]
I. Initiation
Work group or team membership and objective
A.
Roles and responsibilities for planning, plan approval, and quality
assurance
B.
List of services confirmed as vital
C.
Strategy and schedule for planning
D.
Contingency planning processes and protocols
E.
1. Progress reporting
2. Plan review
3. Plan approval
4. Issue resolution process
5. Communication and coordination strategy with relevant intra and inter-agency
organizations (including local
government and community organizations)
Affirmation of executive support
A.
Assessment of current disaster recovery or emergency preparedness plans
B.
(If none exist the Y2K Contingency Plan should drive the creation effort)
II. Business Impact Analysis (Risks)
Minimum Acceptable Levels of Service
A.
1. List (or matrix) of service dependencies
2. List of service interfaces
3. Commitments to other organizations (specific services and service levels)
4. Minimum acceptable levels of service and/or output which could be tolerated
under extraneous circumstances
5. List (or matrix) of components critical to support minimum levels of service
6. Executive approval for minimum acceptable service levels
Failure scenarios (potential risks)
A.
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Model Contingency Planning Outline
6/8/2009
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1. Window of vulnerability (time period during which the service may be at risk)
2. Assessment of internal remediation effort status and likelihood to be complete on time
3. Assessment of reliance on, and condition of external services, suppliers and dependencies
(confidence in continued availability of resource)
4. Potential failure scenarios with