Department of Consumer Affairs
tips for hiring
A Roofi ng
C-39 CLASSIFICATIONA Consumer’s Rights & Responsibilities
Replacing Your Roof
The age of your roof is usually the major factor
in determining when to replace it. Most roofs
last many years if properly installed and often
can be repaired rather than replaced. The
average life expectancy of a typical residential
roof is 15 to 20 years.
Water damage to a home’s interior or
overhangs is commonly caused by leaks from
a single weathered portion of the roof, poorly
installed fl ashing, or from around chimneys and
skylights. These problems do not necessarily
mean you need a new roof.
Preserving Your Roof
Whatever the roofi ng material—composition
shingle, wood shake, tile or metal—the best
way to preserve your roof is to stay off it.
Also, seasonal changes in the weather are
usually the most destructive forces.
Maintaining Your Roof
Homeowner maintenance includes cleaning
the leaves and debris from the roof’s valleys
and gutters. Debris in the valleys can cause
water to wick under the shingles and cause
damage to the interior of the roof. Clogged rain
gutters can cause water to fl ow back under the
shingles on the eaves and cause damage.
If problems arise during or after construction, talk to your
contractor. Usually he or she will make corrections willingly.
If your contractor refuses to make corrections, you may want
to fi le a complaint with the CSLB.
• Gather all papers relating to your project, including
contracts, change orders and cancelled checks.
Take photographs of the problems.
• Notify the contractor in writing of your dissatisfaction.
• Order a free copy of CSLB’s “A Consumer Guide to Filing
Construction Complaints” and the complaint form.
Contact the Contractors State License Board at www.cslb.
ca.gov or at (800) 321-CSLB (2752) to get information on fi ling
a complaint. The Board will investigate and mediate your
complaint if it falls within the