SENTINEL PROPERTIES — BEDFORD, LLC
MASTER SERVICES AGREEMENT
This Master Services Agreement (the “ Agreement ”) is entered into between Sentinel Properties—Bedford,
LLC, a Delaware limited liability company (“ Sentinel ”), and Constant Contact, Inc., a Delaware corporation
(“Customer”), and dated as of July 19, 2007 (the “ MSA Effective Date”). Capitalized terms used herein but
not otherwise defined will have the meanings ascribed to them in Section 1.
1) Definitions .
a) Affiliate : An entity(ies) controlling, or under the control of, or under common control with, a party
hereto, where “control” is the possession, direct or indirect, of the power to direct or cause the direction
of the management and policies of an entity, whether through ownership of voting securities, by contract or
b) Sentinel and Customer : The words “Sentinel” and “Customer” and the pronouns referring thereto as
used in this Agreement shall mean, unless otherwise provided, the persons or entities named herein as
Sentinel and as Customer respectively, and their respective heirs, legal representatives, successors and
assigns, irrespective of whether singular or plural, masculine, feminine or neuter. The word “Sentinel” as
used herein shall mean, however, only the owner for the time being of the service provider’s interest (i.e.,
the initial interest of Seller hereunder) in this Agreement, i.e., in the event of any transfer of the service
provider’s interest in this Agreement the transferor shall cease to be liable for, and shall be released from
all liability for the performance and observance of, any and all agreements or conditions on the part of
Sentinel to be performed or observed subsequent to the time of such transfer, it being understood and
agreed that from and after such transfer Customer shall look solely to the transferee for the performance
and observance of such agreements and conditions.
c) Order : Any Sales Order or Online Order between Customer and